Coordinated by the European Commission, the Consumer Protection Cooperation Network (CPC) has launched an enforcement action against Star Stable Entertainment AB to ensure a safer, more transparent experience for players of the Star Stable Online game.
clear and transparent pricing and pre-contractual information;
avoiding practices hiding the costs of in-game digital content and services, as well as practices forcing consumers to purchase virtual currency;
respect of consumers' right of withdrawal;
respecting consumer vulnerabilities, in particular when it comes to children;
First one actually seems pretty well covered by Warframe already.
Second point can be met just by displaying the real currency price next to the plat price, calculated based on what people on average give per plat when purchasing through the Warframe website.
Third point… Yeah that’s going to be a point of contention for sure. That’ll require a redesign of the plat system.
Fourth point I’d also say Warframe does. Their ‘oh shit’ moment when they ended up creating a slot machine with, what was it, kubrow skins? Demonstrates them actually caring about this already. Basically they saw people interacting with a new mechanic much like one would a slot machine, and then soon after rolled it back and refunded everyone who had spent money on it.
These seem to be the four major points:
First one actually seems pretty well covered by Warframe already. Second point can be met just by displaying the real currency price next to the plat price, calculated based on what people on average give per plat when purchasing through the Warframe website. Third point… Yeah that’s going to be a point of contention for sure. That’ll require a redesign of the plat system. Fourth point I’d also say Warframe does. Their ‘oh shit’ moment when they ended up creating a slot machine with, what was it, kubrow skins? Demonstrates them actually caring about this already. Basically they saw people interacting with a new mechanic much like one would a slot machine, and then soon after rolled it back and refunded everyone who had spent money on it.
“Right of withdrawal” is quite easy: allow cancelling the transaction before the in-game content has actually been used.
It only takes a “has been used” flag, and maybe a log entry to prove when.