• Steamymoomilk@sh.itjust.worksEnglish
    1·
    1 month ago

    Honestly a month ago me and my friend were looking at microsoft forums. One of which was somebody asking why tiktok was preinstalled in windows 11. Forum admin replied that it was bloat from a manufacturer of the hardware. It was a homebuilt computer and fresh copy of windows 11 home.

    28 more people said windows 11 did this by default, the admin eventually realized it was not accidental or a fluke. Which he previously eluded to.

    Shows the current state of windows 11

  • dinckel@lemmy.world
    1·
    1 month ago

    The Microsoft support forums are on a whole level of their own, when it comes to being useless.

    sfc /scannow and the troubleshooting button in the settings do fuck all, and compared to the usual systemd journal, the event log rarely gives you any useful information whatsoever

  • Atropos@lemmy.world
    1·
    1 month ago

    I saw a great one yesterday.

    Question: Help, I can’t boot, here’s the error code. I’m stuck in a loop and can’t get into windows.

    Answer: Open Microsoft explorer, navigate to…

  • Psythik@lemmy.world
    1·
    30 days ago

    Why is Microsoft’s support so completely and utterly useless, anyway? Do they purposely hire people who don’t understand how computers work for their support team? They almost always reply with a “solution” that has absolutely nothing to do with the issue at hand. Why are they so bad at their jobs?

    • Zink@programming.dev
      1·
      1 month ago

      As a user, it seems to me that Microsoft figured out a way to get the customers they care about to hire and pay for their own “Microsoft support” people.

      If I have a problem at work with one of those M365 websites I use, or with the Windows partition I don’t, and I can’t fix it myself, the person helping me is going to be a fellow employee and not somebody@microsoft.com.

    • vithigar@lemmy.ca
      1·
      1 month ago

      Because they’re not Microsoft support. Microsoft Answers is a user forum and the “MVPs” there providing “support” are at best volunteers and at worst bots.

  • 2pt_perversion@lemmy.world
    1·
    1 month ago

    Ask about a specific error code on a windows forum: unhelpful boilerplate nonsense.

    Ask about the vaguest symptoms of a recurring problem on a linux forum: a neckbeard wizard will show up and have you type 30 cryptic commands in your terminal and everything will be fixed.

  • Possibly linux@lemmy.zipEnglish
    0·
    1 month ago

    I’m John from Microsoft and I have over 25 years of experience.

    Please update your drivers and run run sfc /scannow.

    I hope that helps,

    John

    • endeavor@sopuli.xyzEnglish
      1·
      1 month ago

      That’s right, linux is terrible since you have to use terminal. Microsoft doesn’t have terrible things like terminal. Just copy paste these commands into run.