I’m working in customer service and we sometimes have people who don’t want to pay for a service we offer (fixing their stuff in IT). There are two options:
You tell me what you did when and ask nicely if we can fix it for free? You just did half of my work, of course I will make an exception for you.
You blame everything on us and want the service for free as a compensation? Bet I will invest more time to prove why it’s your fault and therefore you’ll have to pay for it.
For a plastic bag? Give it to them, it costs nothing and it’s not worth your time and effort.
I’m working in customer service and we sometimes have people who don’t want to pay for a service we offer (fixing their stuff in IT). There are two options:
You tell me what you did when and ask nicely if we can fix it for free? You just did half of my work, of course I will make an exception for you.
You blame everything on us and want the service for free as a compensation? Bet I will invest more time to prove why it’s your fault and therefore you’ll have to pay for it.
For a plastic bag? Give it to them, it costs nothing and it’s not worth your time and effort.