screenshot, probably from Ex-Twitter but I saw it on NOSTR, showing a guy saying that training a zoomer to use a PC at work is as difficult as training a boomer, with a reply indicating that there is only one generation that can rotate a PDF and that knowledge dies with us

  • Zagorath@aussie.zone
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    4 days ago

    Why would someone on a help desk be expected to know what POST is? A software engineer, sure, but helpdesk? If it’s needed knowledge…that’s what training is for. Businesses’ expectation that people will come into the job already knowing exactly how you do things and never require on-the-job training is absurd.

    • JonC@programming.dev
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      4 days ago

      Guessing they’re talking about Power-On Self Test rather than the HTTP verb. I’m assuming you were thinking of the latter given you mentioned a software engineer.

    • SoulWager@lemmy.ml
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      4 days ago

      Yes, helpdesk should know the basic steps that happen when you power on a computer.

      • dnick@sh.itjust.works
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        4 days ago

        Do you think that’s what he meant by POST? Could have meant data delivery through http? Do you think they should know that one too?

        • SoulWager@lemmy.ml
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          4 days ago

          That’s not one helpdesk needs to know, unless you’re in a specific niche where it’s relevant to how your normal users interact with your product. (For example, some backend service, where your users are web devs)