screenshot, probably from Ex-Twitter but I saw it on NOSTR, showing a guy saying that training a zoomer to use a PC at work is as difficult as training a boomer, with a reply indicating that there is only one generation that can rotate a PDF and that knowledge dies with us

  • DarkFuture@lemmy.world
    link
    fedilink
    English
    arrow-up
    26
    arrow-down
    1
    ·
    4 days ago

    I work on a help desk. We hired multiple Zoomers and they literally don’t understand how computers work. They don’t know what the registry is. Or what POST means. Or how to properly back up a user’s data without using automated software.

    They’re fucking dumb. Nice. But dumb.

    • rigatti@lemmy.world
      link
      fedilink
      English
      arrow-up
      21
      ·
      4 days ago

      To be fair, I’m a millenial who’s fairly tech savvy and I barely know what POST means. Then again, I don’t work in IT.

    • Zagorath@aussie.zone
      link
      fedilink
      arrow-up
      16
      arrow-down
      3
      ·
      4 days ago

      Why would someone on a help desk be expected to know what POST is? A software engineer, sure, but helpdesk? If it’s needed knowledge…that’s what training is for. Businesses’ expectation that people will come into the job already knowing exactly how you do things and never require on-the-job training is absurd.

      • JonC@programming.dev
        link
        fedilink
        English
        arrow-up
        23
        ·
        4 days ago

        Guessing they’re talking about Power-On Self Test rather than the HTTP verb. I’m assuming you were thinking of the latter given you mentioned a software engineer.

      • SoulWager@lemmy.ml
        link
        fedilink
        arrow-up
        5
        arrow-down
        1
        ·
        4 days ago

        Yes, helpdesk should know the basic steps that happen when you power on a computer.

        • dnick@sh.itjust.works
          link
          fedilink
          arrow-up
          3
          arrow-down
          1
          ·
          4 days ago

          Do you think that’s what he meant by POST? Could have meant data delivery through http? Do you think they should know that one too?

          • SoulWager@lemmy.ml
            link
            fedilink
            arrow-up
            4
            arrow-down
            1
            ·
            edit-2
            4 days ago

            That’s not one helpdesk needs to know, unless you’re in a specific niche where it’s relevant to how your normal users interact with your product. (For example, some backend service, where your users are web devs)